Our countertop replacement process is simple and outlined here for you. If we missed anything our helpful staff will be happy to assist you.
Measure
Once you call us to get started we will schedule and in home estimate. We will show you samples of different materials and colors and help you pick out the one that best suits your area. One of our experienced staff will take measurements of your countertops and create an estimate. This is an estimate only not the final measurements so you can still make adjustments.
Countertop Template
The template will be scheduled shortly after the measure or estimate. This will be the exact measurements that we cut off of. If you have rounded counters or a unique design we will lay out wood in a mold to make sure that your new counters fit perfectly. At this time we need to make any final adjustments to design and layout. You also need to have the new sink available.
Granite Slabs
As soon as possible you need to finalize what color you want. Granite slabs need to be picked out. These slabs can be picked out and one of many shops in the valley and your sales associate / project manager will help you find the location closest to you. The granite slabs you pick out will be the exact slabs that are used. Each one has a serial number and will be tagged for your job. Once the slabs are signed off on they will be shipped to the fabrication shop and cutting will begin.
Demolition / Installation
The demolition of your existing countertops will be done just prior to your new counters being installed. In most cases it is done the same day to minimize the length of time you are without your kitchen.
Should you choose to do your own demolition we request that it is done prior to the day of installation to ensure a speedy install.
If you have a cook top stove or a top mounted sink the cutting will be done on site and there may be some dust.
If any holes are to be drilled for a new faucet you will be asked for placement. In some cases sinks require a particular faucet placement and you will be informed of the placement prior to holes being drilled. All holes will be drilled on site.
The countertops will be cleaned and sealed immediately after installation.
Plumbing
Any sinks involved need to be disconnected and removed prior to installation. They can be reconnected after we leave. Due to the sealants and caulk that we use we recommend that you wait 24 hours before running water. In the case of an undermount sink, we will mount the sink and seal it in place. For a top mount sink it will be put in place but not sealed.
Mike’s Countertops is not licensed to do any plumbing therefore we can not perform such work, however we have several plumbers that we work closely with and would be happy to help you get this taken care of.
Care Guide
Engineered or manufactured stone does not need to be resealed and simple soap and water is all that is needed to ensure the gloss and sheen of your countertops. Avoid harsh chemicals.
Granite is a natural porous material and we recommend resealing every 6 to 12 months. Granite sealant can be purchased at your local hardwood or tile store. This sealant helps repeals water and stains and is important that it is maintained. Most granite sealants are simple to apply. Pour, rub in, set and rub off. High traffic areas need to be done more frequently.
Wipe up any spills immediately to avoid damaging granite. Acid based liquids such as lemon juice can “eat” through any sealant and leave your granite countertops exposed to stains.
Warranty
Most manufactured stones come with a warranty directly from the manufacturer. This is a limited warranty and needs to be read carefully.
Since granite is a natural surface it can not carry a warranty however the labor is guaranteed for 2 years. If you have any questions or concerns don’t hesitate to call and we will do our best to solve any issue.